Privacy Policy

Symmetry I.T. LLC ("Symmetry I.T.," "we," "our," or "us") operates SymmetryTech.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data You Provide Directly When you fill out a contact form, request a consultation, or submit a service inquiry, we collect personally identifiable information such as your name, email address, phone number, company name, job title, and any message content you voluntarily provide.

Automatically Collected Information When you visit the Site, our servers may automatically log standard data provided by your web browser. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other diagnostic data. We use cookies and similar tracking technologies to track activity on our Site. See Section 7 (Cookies) for more detail.

Information from Third Parties We may receive information about you from third-party sources, such as analytics providers, advertising partners, or publicly available sources, and combine this with information we already hold about you.

We use the information we collect for the following purposes:

• To respond to your inquiries, contact form submissions, and consultation requests.
• To provide, operate, and maintain our website and services.
• To send you administrative communications, such as confirmations, technical notices, and security alerts.
• To send you marketing and promotional communications (where you have opted in or where permitted by law). You may opt out at any time.
• To analyze usage trends and improve the functionality and content of our Site.
• To detect, prevent, and address technical issues, fraud, and security threats.
• To comply with applicable legal obligations and enforce our Terms & Conditions.
• To fulfill any other purpose for which you provide information.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers. We may share your information with third-party vendors and service providers that perform services on our behalf, such as email delivery, web hosting, analytics, CRM platforms, and customer support tools. These parties are contractually obligated to protect your information and may only use it to perform services for us.

Business Transfers. If Symmetry I.T. is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements. We may disclose your information where required to do so by law, regulation, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent. We may disclose your information for any other purpose with your explicit consent.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we will securely delete or anonymize it. Contact form submissions and inquiry data are typically retained for up to 3 years unless you request deletion earlier.

We use administrative, technical, and physical security measures to protect your personal information. These measures include SSL/TLS encryption for data in transit, access controls limiting who can view personal data, and regular security reviews of our systems. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies (such as web beacons and pixels) to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following categories of cookies: - Strictly Necessary Cookies: Required for the Site to function. They cannot be switched off. - Analytics Cookies: Help us understand how visitors interact with the Site (e.g., pages visited, time on site). We use this data in aggregate, anonymized form. - Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness. These are only set with your consent.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also manage your cookie preferences through our Cookie Consent banner. For more information, see our Cookie Policy at symmetrytech.com/cookie-policy.

Depending on your location, you may have the following rights regarding your personal information:

For California Residents (CCPA/CPRA): You have the right to know what personal information we collect, use, disclose, or sell. You have the right to request deletion of your personal information. You have the right to opt out of the sale of personal information (we do not sell personal information). You have the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us at [email protected] or 1-888-847-0018.

For EEA/UK Residents (GDPR/UK GDPR): You have the right to access, rectify, or erase your personal data. You have the right to restrict or object to processing. You have the right to data portability. You have the right to withdraw consent at any time (where processing is based on consent). You have the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, please contact us using the details in Section 11.

The Site may contain links to third-party websites and services that are not owned or controlled by Symmetry I.T. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly advise you to review the privacy policy of every site you visit.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you have questions or concerns about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Symmetry I.T. LLC 2355 Salzedo St, Suite 207 Coral Gables, FL 33134

Email: [email protected] Phone: 1-888-847-0018

We will respond to all privacy-related inquiries within 30 days.