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Services

Backup Internet Services5G & Starlink Solutions

Never lose connectivity again. Symmetry I.T. deploys and manages secondary internet connections using 5G wireless and Starlink satellite technology — providing instant, automatic failover anywhere in the world. Low-cost solutions with high-impact results, backed by 24/7 monitoring and support.

< 60s
Failover Time
99.9%
Uptime Target
24/7
NOC Monitoring
Global
Coverage via Starlink
Why It Matters

Your primary internet will fail. The question is: are you ready?

Internet outages cost businesses thousands of dollars per hour in lost revenue, productivity, and guest satisfaction. Hotels can't process check-ins, healthcare clinics can't access patient records, and restaurants can't run POS systems — all because of a single point of failure.

Symmetry I.T.'s backup internet solutions use 5G cellular and Starlink satellite technology to provide a fully managed, always-on secondary connection. When your primary ISP fails, your backup kicks in automatically — no manual intervention, no downtime, no panicked calls to IT.

Automatic failover — no manual steps required
Works alongside any existing ISP or SD-WAN
Managed, monitored, and supported 24/7
Low monthly cost — high business impact
Deployable in days, not weeks
Hotels & Resorts
Keep PMS, POS, and guest Wi-Fi online during ISP outages
Healthcare Clinics
Maintain EHR access and telehealth during connectivity failures
Remote Locations
Starlink reaches island properties and rural sites with no 5G
Multi-Location
Centrally managed backup for all your sites from one dashboard
5G Backup

5G Wireless Backup Internet

We partner with AT&T, Verizon, and T-Mobile to deliver the most reliable 5G backup solutions available. By leveraging multiple carriers, we ensure coverage and redundancy that no single-carrier solution can match.

AT&T logo
AT&T
FirstNet & Business 5G

AT&T's nationwide 5G network, including FirstNet — the dedicated public safety broadband network — provides unmatched reliability for healthcare facilities and mission-critical environments.

  • FirstNet priority access for healthcare
  • 5G+ mmWave in dense urban areas
  • Business Wireless plans with SLA
  • Nationwide LTE fallback coverage
Verizon logo
Verizon
Ultra Wideband 5G

Verizon's Ultra Wideband 5G delivers the fastest wireless speeds available, with extensive coverage across major metro areas and a robust LTE network as a fallback layer.

  • Ultra Wideband 5G in 1,800+ cities
  • Nationwide 5G coverage
  • Business Unlimited plans
  • Network Slicing for priority traffic
T-Mobile logo
T-Mobile
Extended Range 5G

T-Mobile's Extended Range 5G offers the broadest 5G footprint in the US, penetrating buildings and reaching suburban and rural areas where other carriers fall short.

  • Largest 5G network in the US
  • Mid-band 5G for balanced speed/range
  • Business Internet with failover options
  • Strong suburban & rural coverage

5G Backup Features & Capabilities

Instant Failover
Automatic switchover in under 60 seconds when your primary connection drops — guests and staff never notice an outage.
Nationwide 5G Coverage
Leveraging AT&T, Verizon, and T-Mobile's combined 5G networks for the broadest possible coverage across the continental US.
Multi-Carrier Redundancy
Dual or triple-carrier configurations ensure that even if one carrier has a regional outage, a second carrier keeps you online.
Real-Time Monitoring
24/7 NOC monitoring of signal strength, latency, and throughput — we detect degradation before it becomes an outage.
SD-WAN Integration
Seamlessly integrates with your existing SD-WAN or router infrastructure for intelligent traffic routing and load balancing.
Secure Encrypted Tunnel
All backup traffic is routed through an encrypted VPN tunnel, maintaining your security posture even on cellular networks.
SLA-Backed Uptime
Our managed 5G backup solutions come with documented SLAs and escalation procedures — not just best-effort connectivity.
Low Monthly Cost
Starting at a fraction of a secondary fiber circuit, 5G backup delivers enterprise-grade resilience at a fraction of the cost.
Satellite Backup

Starlink Satellite Backup Internet

For locations beyond 5G reach — remote resorts, island properties, rural clinics, and international sites — Starlink's low-earth orbit satellite network delivers broadband-class speeds with true global coverage.

Starlink logo
Starlink by SpaceX
Low-Earth Orbit Satellite Broadband
100–300 Mbps20–40ms LatencyGlobal Coverage
True Global Coverage
Starlink's low-earth orbit satellite constellation covers virtually every location on earth — including remote resorts, island properties, and rural healthcare facilities.
Low-Latency Satellite
Unlike traditional geostationary satellites, Starlink's LEO orbit delivers latency of 20–40ms — suitable for VoIP, video conferencing, and cloud applications.
High-Speed Throughput
Download speeds of 100–300 Mbps make Starlink a viable backup for multi-user environments, not just a last-resort trickle connection.
Works Where 5G Cannot
Ideal for oceanfront properties, island locations, remote campuses, and any site outside terrestrial carrier coverage.
Managed Installation
Symmetry I.T. handles dish mounting, alignment, weatherproofing, and integration with your existing network infrastructure.
Proactive Monitoring
Our NOC monitors Starlink link health, satellite handoff quality, and throughput 24/7 — alerting before issues impact operations.
Encrypted Backhaul
All Starlink backup traffic passes through our managed security stack, maintaining PCI-DSS and HIPAA compliance requirements.
Seamless Failover
Configured as a hot standby — the moment your primary link fails, Starlink takes over automatically with no manual intervention required.
Managed Service

Every Solution Includes Full Support & Monitoring

We don't just install a device and walk away. Every backup internet deployment is a fully managed service — monitored, maintained, and supported by our NOC team around the clock.

24/7 Help Desk
Round-the-clock support from our US-based NOC team. Call, email, or open a ticket any time — day or night.
Proactive Monitoring
Continuous monitoring of signal quality, failover events, and throughput. We know about issues before you do.
Monthly Reporting
Detailed uptime and failover event reports delivered monthly, documenting the value your backup connection provides.
Security Management
Firewall rules, VPN tunnels, and traffic policies maintained and updated as part of your managed service.

5G vs. Starlink — Which Is Right for You?

Both solutions are excellent — the best choice depends on your location and use case.

Feature5G (AT&T / Verizon / T-Mobile)Starlink Satellite
Coverage AreaUrban, suburban, major corridorsGlobal — including remote & offshore
Download Speed100–1,000 Mbps100–300 Mbps
Latency5–30ms20–40ms
InstallationPlug-in device or routerDish mount + router
Best ForHotels, clinics, offices in metro areasRemote resorts, islands, rural sites
Failover Speed< 30 seconds< 60 seconds
Monthly CostLowLow–Medium
Monitoring24/7 included24/7 included

Ready to eliminate internet downtime?

Schedule a free consultation and we'll design a backup internet solution tailored to your locations, budget, and uptime requirements.